JRMWEBSPACE: The Day in the life of Tech Support

March 24, 2006

The Day in the life of Tech Support

You have to read this story from HERE or the full set of emails from HERE. It is one of the funnest things that I read in a long time. I have to hand it to the CentOS developer. He really kept his cool when writing the emails and he followed it all the way through.

Anyone want to go to the City of Tuttle, OK?

March 24, 2006 in Current Affairs, Web/Tech, Weblogs | Permalink

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February 2010

Past Readings

Sun	Mon	Tue	Wed	Thu	Fri	Sat
	1	2	3	4	5	6
7	8	9	10	11	12	13
14	15	16	17	18	19	20
21	22	23	24	25	26	27
28

Barack Obama: The Audacity of Hope: Thoughts on Reclaiming the American Dream
Jared Diamond: Collapse: How Societies Choose to Fail or Succeed
Another good book. Right along the lines for Gun, Germs, and Steel.
Bruce Greenwald: Competition Demystified: A Radically Simplified Approach to Business Strategy
Very good book. Though, highly academic. I felt like I really just took a course from Greenwald.
James Surowiecki: The Wisdom of Crowds
Great book. Interesting to really think about. Over at AskSpace.com and TBE we are testing some of the concepts in the book. Check it.
Malcolm Gladwell: The Tipping Point: How Little Things Can Make a Big Difference
With my science background I found The Tipping Point an interesting read. In the past, the tipping point of events has always been an unconscious thought. I hope to bring those tipping points to my consciousness and harness and anticipate tipping points in the future.
Keith Ferrazzi: Never Eat Alone : And Other Secrets to Success, One Relationship at a Time
Good advice and maybe a different approach to networking for many. I enjoyed the personal stories used as examples throughout the book. I am going to see if I can put his advice to practice.
Jimmy Buffett: A Salty Piece of Land
A new one for all the Buffett fans. It is escapism at its best. This novel is peppered with Buffett's life and music. While reading ASPL I was wishing that I was exploring the world.
Sun-Tzu: The Art of War (Penguin Classics)
What can I say. A book of sayings from Sun-Tzu. His knowledge is relevant beyond war. As good as it is to read it in English, I wish that I could read and understand the orignal Chinese text.
Stephan Schiffman: Cold Calling Techniques: (That Really Work!) (Cold Calling Techniques)
Interesting read. Not that I currently make cold calls, but I found the techniques useful in regular phone and business interactions. The book made me think about how to approach a sale (both as the sales person and consumer).
Guy Kawasaki: The Art Of The Start: The Time-Tested, Battle-Hardened Guide For Anyone Starting Anything
A must read by anybody that wants to start a business. I enjoyed the examples of what "to-do" and "not-do." I will be re-reading this book and continuing to make notes.